Frequently Asked Questions 
How can I place an order?
You can call us at 800-568-5357 or email us at bifolks@bifolkal.org or fax us at 608-251-2874. Or you can use our new shopping cart! Payment here on the website uses PayPal. If that doesn't work for you, you can print out this order form to fax. We are happy to accept your order with a purchase order number.
How are your shipping charges figured?
Shipping is 3% of the total of the materials you are ordering, no matter the size of your order. When you add an item to your cart, that 3% is automatically added to the item price. Our $7 packing fee is added at the completion of your order. That $7 fee attempt to cover the cost of our daily UPS pickup, invoices and shipping supplies.
What about shipping to Alaska, Hawaii, or foreign addresses?
Our usual shipping charge does not cover these higher shipping expenses. Please contact us by phone (800-568-5357) or email so that we can make arrangements for shipping to Alaska, Hawaii, or foreign addresses.
How long will it take to ship my order?
We generally ship within 3 to 5 days of receiving your order. If you need something by a particular day, we will try to help. Please let us know.
Will I be able to replace kit pieces that go missing?
Yes, you can! Click here for a set of 20 price lists for our Remembering kits (together with a cover sheet) and here for a set of price lists for our five mini-kits (with another cover sheet). You can combine orders for pieces from both kinds of kits with a single cover sheet.
What are your hours?
These are very variable! The two of us who make up Bi-Folkal both have other part-time jobs. Those hours change weekly. You might find us here any day of the week and at any time of day (or not). Email is checked often. If you have what we call a reminiscence emergency," please email us.
What's the most popular kit? What kit(s) should I choose?
The kit topics have been purchased remarkably evenly. Lynne would be happy to talk with you about your particular situation. Chatting about the kits is one of her favorite activities. Generally speaking, Remembering African American Lives is great for any group interested in preserving community history. When we are asked for a kit especially for any particular ethnic or religious group, we suggest that they use the media presentation "Aunt Shirley's Trunk" from this kit with their group. As Ms. Shirley Page is retiring from teaching and moving to a smaller apartment, she packs her trunk with the things she has saved from childhood, school days, church, and her teaching career. As she puts each item in her trunk, she talks about why it is important to her and she shares the memories associated with it. After your group has viewed this program, you might encourage them to bring in an item to "pack up your own group's trunk." This can be something you video or photograph for a scrapbook or a photo exhibit. Stories could be recorded to go along with a book or an exhibit. This could serve as your own discussion-starter for your next program.
Remembering Pets is universally popular, especially if someone brings a mellow pet to the program. The program in this kit reminds viewers, "The pain of losing a pet is never greater than the joy of having had one."
Remembering the Depression, the Home Front (World War II) and the Fifties are great for use in schools, for family or class reunions, for family anniversaries or birthday parties. Speaking of birthday parties,
Remembering Birthdays encourages viewers to look at birthdays as an annual opportunity to celebrate years past and to make plans to fulfill goals in the year ahead. It offers a very positive image of aging.
Remembering Automobiles is an obvious choice for your men's groups, although we've been surprised by stories of women who had to sneak out of the house to learn to drive back in the day. And those men's groups have been considered in our production of Remembering the Fashion. Men's clothing choices, their ideas about hair (including facial hair), and how they feel about fashion in general can usually prompt more discussion than you would expect.
Remembering Summertime with it's media presentation, "Summer Is," is very warming. The perfect choice for a chilly and gray—or cold and snowy!—day.
I (Lynne) could go on and on, and if you call and want me to, I will.
Can these materials be used with people who have Alzheimers?
Many programmers have talked with us through the years about how they have used many of our materials with older adults with dementia. Consultant Kathy Laurenhue has helped us redesign our guides for two of our Slideas slide sets especially for this use. [Link here to Talking Trees and Talking Table Manners.]
How long does a kit program last?
The media presentations in our kits range from ten to twenty-nine minutes. Most of these are divided into chapters, with the guide suggesting other kit pieces to combine with each chapter so that you might extend your programming on a single topic over a period of a few days or for two or three weekly programs. The more time you give people to think about a particular topic and how it relates to them, the more interaction and involvement you will have at your program
How can we come up with the money for a set of kits?
Here are some suggestions we've gathered.
Do you ever do workshops?
I don't do workshops very often, but here is the outline from one I did in Florida in March 2011 to give you an idea of what I do.
You can call us at 800-568-5357 or email us at bifolks@bifolkal.org or fax us at 608-251-2874. Or you can use our new shopping cart! Payment here on the website uses PayPal. If that doesn't work for you, you can print out this order form to fax. We are happy to accept your order with a purchase order number.
How are your shipping charges figured?
Shipping is 3% of the total of the materials you are ordering, no matter the size of your order. When you add an item to your cart, that 3% is automatically added to the item price. Our $7 packing fee is added at the completion of your order. That $7 fee attempt to cover the cost of our daily UPS pickup, invoices and shipping supplies.
What about shipping to Alaska, Hawaii, or foreign addresses?
Our usual shipping charge does not cover these higher shipping expenses. Please contact us by phone (800-568-5357) or email so that we can make arrangements for shipping to Alaska, Hawaii, or foreign addresses.
How long will it take to ship my order?
We generally ship within 3 to 5 days of receiving your order. If you need something by a particular day, we will try to help. Please let us know.
Will I be able to replace kit pieces that go missing?
Yes, you can! Click here for a set of 20 price lists for our Remembering kits (together with a cover sheet) and here for a set of price lists for our five mini-kits (with another cover sheet). You can combine orders for pieces from both kinds of kits with a single cover sheet.
What are your hours?
These are very variable! The two of us who make up Bi-Folkal both have other part-time jobs. Those hours change weekly. You might find us here any day of the week and at any time of day (or not). Email is checked often. If you have what we call a reminiscence emergency," please email us.
What's the most popular kit? What kit(s) should I choose?
The kit topics have been purchased remarkably evenly. Lynne would be happy to talk with you about your particular situation. Chatting about the kits is one of her favorite activities. Generally speaking, Remembering African American Lives is great for any group interested in preserving community history. When we are asked for a kit especially for any particular ethnic or religious group, we suggest that they use the media presentation "Aunt Shirley's Trunk" from this kit with their group. As Ms. Shirley Page is retiring from teaching and moving to a smaller apartment, she packs her trunk with the things she has saved from childhood, school days, church, and her teaching career. As she puts each item in her trunk, she talks about why it is important to her and she shares the memories associated with it. After your group has viewed this program, you might encourage them to bring in an item to "pack up your own group's trunk." This can be something you video or photograph for a scrapbook or a photo exhibit. Stories could be recorded to go along with a book or an exhibit. This could serve as your own discussion-starter for your next program.
Remembering Pets is universally popular, especially if someone brings a mellow pet to the program. The program in this kit reminds viewers, "The pain of losing a pet is never greater than the joy of having had one."
Remembering the Depression, the Home Front (World War II) and the Fifties are great for use in schools, for family or class reunions, for family anniversaries or birthday parties. Speaking of birthday parties,
Remembering Birthdays encourages viewers to look at birthdays as an annual opportunity to celebrate years past and to make plans to fulfill goals in the year ahead. It offers a very positive image of aging.
Remembering Automobiles is an obvious choice for your men's groups, although we've been surprised by stories of women who had to sneak out of the house to learn to drive back in the day. And those men's groups have been considered in our production of Remembering the Fashion. Men's clothing choices, their ideas about hair (including facial hair), and how they feel about fashion in general can usually prompt more discussion than you would expect.
Remembering Summertime with it's media presentation, "Summer Is," is very warming. The perfect choice for a chilly and gray—or cold and snowy!—day.
I (Lynne) could go on and on, and if you call and want me to, I will.
Can these materials be used with people who have Alzheimers?
Many programmers have talked with us through the years about how they have used many of our materials with older adults with dementia. Consultant Kathy Laurenhue has helped us redesign our guides for two of our Slideas slide sets especially for this use. [Link here to Talking Trees and Talking Table Manners.]
How long does a kit program last?
The media presentations in our kits range from ten to twenty-nine minutes. Most of these are divided into chapters, with the guide suggesting other kit pieces to combine with each chapter so that you might extend your programming on a single topic over a period of a few days or for two or three weekly programs. The more time you give people to think about a particular topic and how it relates to them, the more interaction and involvement you will have at your program
How can we come up with the money for a set of kits?
Here are some suggestions we've gathered.
Do you ever do workshops?
I don't do workshops very often, but here is the outline from one I did in Florida in March 2011 to give you an idea of what I do.